What is Root Cause Analysis (RCA)?

The Root Cause Analysis Process:

Root cause analysis (RCA) is a method of problem-solving used for identifying the root causes of faults or problems.

RCA has five identifiable steps.

1. Define the Problem
2. Collect Data
3. Identify Possible Causal Factors
4. Identify the Root Cause(s)
5. Recommend and Implement Solutions